Privacy Policy

Last updated: February 25, 2026

Best Johns Creek Roofer (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. As a locally owned roofing contractor serving Johns Creek, GA and the greater North Fulton and Metro Atlanta area since 2016, we take the trust you place in us seriously - both on your rooftop and online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bestjohnscreekroofer.com (the “Site”) or use our roofing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that you provide directly to us when you request a free roof inspection, fill out forms on our Site, communicate with us via phone at (470) 888-0030 or email at bestCityRoofer@gmail.com, or interact with our roofing services. This may include:

• Personal identification information (name, email address, phone number)
• Property address and service location in the Johns Creek and North Fulton area
• Roofing project details, photos, and inspection reports
• Insurance claim information for storm damage restoration
• Payment and financing information
• Any other information you choose to provide

2. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

We use the following third-party services that may collect information used to identify you:

a. Google Analytics: We use Google Analytics to help us understand how our customers use the Site - such as which roofing services pages are most visited and how homeowners find us online. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

b. Microsoft Clarity: We use Microsoft Clarity to obtain insights into how users interact with our website. Microsoft Clarity may collect information such as mouse movements, clicks, and scrolls. You can learn more about Microsoft Clarity’s privacy practices here: https://clarity.microsoft.com/terms

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our roofing services for Johns Creek homeowners
• Schedule and perform free roof inspections and deliver written estimates
• Respond to your inquiries and fulfill your service requests
• Process insurance claims and coordinate with adjusters on storm damage projects
• Send you project updates, appointment confirmations, and warranty documentation
• Analyze usage patterns to enhance your experience on our website

4. Sharing Your Information

We may share your information with:

• Roofing material manufacturers (GAF, CertainTeed, Owens Corning) for warranty registration purposes
• Insurance companies when processing storm damage claims on your behalf
• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Government and law enforcement officials when required by law

We never sell your personal information to third parties or share it for marketing purposes unrelated to your roofing project.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Object to our use of your information
• Request a copy of the information we hold about you
• Opt out of marketing communications at any time

To exercise any of these rights, contact us or call (470) 888-0030.

6. Data Security

We have implemented appropriate technical and organizational security measures to protect your information, including encrypted data transmission and secure storage of project records and customer details. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us, email us at bestCityRoofer@gmail.com, or call us at (470) 888-0030. You can also visit our About page to learn more about our commitment to Johns Creek homeowners.